At CCG SiteSpark, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit ccgsitespark.com or work with us on a website project.
1. Information We Collect
We collect information you provide directly — for example when you fill out a contact form, request a quote, or sign up for our services. This typically includes your name, business name, email address, phone number, and any details you share about your project. We also collect basic analytics data (pages visited, referrer, device type) via standard tools like Google Analytics.
2. How We Use Your Information
We use your information to respond to inquiries, deliver and support the websites we build for you, process payments, send project updates, and improve our services. We do not sell your personal data, and we do not share it with third parties except where necessary to deliver a service you've requested (for example, our form provider Formspree, or Stripe for payments).
3. Cookies & Analytics
Our site uses essential cookies for navigation and analytics cookies to understand visitor behaviour. You can disable cookies in your browser at any time. We use Google Analytics 4 to measure aggregate site usage; IP addresses are anonymised before storage.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Customer-managed websites are hosted on Firebase Hosting with TLS encryption.
5. Your Rights
You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, email us at hello@ccgsitespark.com. We respond to all requests within 30 days.
6. Contact Us
Questions about this policy? Reach us at hello@ccgsitespark.com or call (917) 768-8896.